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Document Process Intelligence: Extending BI and BPM to Improve Document-Centric Business Processes

Written by Alexandra Khalifa | 27-Apr-2015 03:57:11

Managing and monitoring document-centric business processes presents a unique challenge. BPM cannot provide insight into steps that fall outside its field of control and BI tools are limited to only deal with point-in-time calculations with no actual process context of these values. This report looks at the benefits of Document Process Intelligence, the issues that are priorities, and provides recommendations on the selection of document-centric process intelligence solutions.