Seven Ways to Make the First Mile of Business Smarter

26 Sep 2016
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Today, customers are sophisticated and connected…. with the power to leave you for another company, with a simple swipe or click. Things like loan applications, claims submissions, new account openings—are they fast and easy, or slow and painful? These information-intensive “First Mile™” interactions are where the battle for customer acquisition and retention is won or lost, and the journey to...
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