Our team of Consultants lead the way to ensure our customers get the results they are looking for when implementing new technology into their organisation. This only happens when experienced and quality Consultants are used - Xcellerate IT has those.
In addition to this expertise, our Consultants have extensive knowledge of best practice principles such as automation of business processes. Not only have we managed the implementation of many enterprise-wide Tungsten systems, we have also completed many projects extending the capabilities of Tungsten to meet specific customer needs for advanced capture and workflow automation solutions.
Xcellerate IT offers Consulting services for system audits and needs analysis, product enhancement, software upgrades and a review and assessment of your existing solution. The Xcellerate IT assessment consists of a detailed review of business operations and delivers a set of recommendations. The system assessment highlights areas that may be non-compliant or operating in a manner that is inconsistent with your operational strategy. Clients taking advantage of this service can expect to receive the following benefits:
This is based on best practices as detailed by the Project Management Institute (www.pmi.org) and has been proven to be effective in delivering projects on schedule, with less risk. A graphic representation is shown at right:below:
The final document produced is a Customer Solution Description (CSD), specific to exactly what and how the system will look like and operate. If tasks can be combined to shorten the timeline, this is determined during this phase. This document is approved by user management and completes the Initiate Phase.