Monday to Friday
8:30am to 5:30pm (local time) excluding public holidays
Or email us: support@xcellerateit.com
Xcellerate IT’s Support Services cover the troubleshooting of all issues and malfunctions of the system as installed by Xcellerate IT and accepted by the customer. All other enquiries have to be addressed using a Change Request procedure, including:
Director - Strategic Financial Solutions
The solution provided by Xcellerate IT went above and beyond our initial expectations and allowed for the future development. This opened the doors to other financial processes beyond AP, such as payroll and HR forms.
The Xcellerate IT solution has been cost-effective since day one.
Financial Accounting Manager
The Xcellerate IT solution represents one of the best ‘Value for Money’ technology advancements undertaken in recent times by Council.
Staff time savings and increased job satisfaction are significant.
Team Leader Accounts
Invoices are now paid faster and suppliers are therefore happier.
We now spend less time on data entry, searching through paper files and answering internal and external queries. Invoices now come straight to one central point.
Assistant Director Finance
Xcellerate IT was very flexible and provided assistance to ensure the project implementation was achieved on time and below budget.
Finance Manager
The introduction of Xcellerate IT’s solution has revolutionised our accounts payable operations and there is still great potential for further advancement in workflow processing.
Finance & Tax Accountant
Xcellerate IT’s solution has provided quantifiable efficiencies and savings, and the support of our consultant through the whole implementation process was, and continues to be, excellent.
Finance Operations Manager
This is something we never thought possible!
Senior Financial Systems Manager
Financial Services Team
We’ve been a Kofax customer for eleven years …
The product is brilliant, easy to use and incredibly accurate.
This is a fantastic innovation.
