In this report, AIIM takes an in-depth look at the amount of paper in the office, the impediments to removing it, the take up of digital mailrooms and multi-channel capture, and the increasing exploitation of mobile and cloud. Above all, the report focuses on the progress towards paper-free processes, the triggers and decision-making processes, and the issues, benefits and ROI.
Some of the reports key findings:
- Only 17% of respondents work in a paper-free office
- The biggest driver for data capture is improved searchability and shareability
- For those with mobile capture, speed of data availability and lack of paper are the biggest benefits