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The Whole Picture – Using Process Intelligence to Extend Business Intelligence

25 Nov 2016
In this report, we first take a look at the current perceptions of analytic technologies, the rate of uptake, and the obstructions holding back progress. Then we examine organizational trends in using process intelligence and process analytics to extend business intelligence, and how this heightened visibility is leveraged to provide value to customer communications management (CCM), as well as...
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