The foundation of a great customer experience is a seamless, automation, self-service, mobile-first, personalised, secure process...but how do we redesign our legacy systems, silos and manual processes to achieve it? Download this Kofax eBook to discover the: The two critical tools in your automation toolkit that will drive a smooth customer experience How combining automation technologies can...
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Enterprises, in their quest to reduce labor costs, are applying robotic process automation (RPA) technologies. Yet many lack a well-defined set of principles and best practices. This report isolates the most important practices for enterprise architecture (EA) professionals, explores how to prioritize RPA use cases, and provides best practices for process discovery, workforce assessment, and...
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Continuing to do “business as usual” is a landmine for any organization in any industry. Manual tasks that rely on hiring more staff hinder scalability and slow down business growth, and take a significant toll on the day-to-day operations of your business.
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TAKE BUSINESS PROCESS OPTIMISATION TO NEW HEIGHTS: Extending Business Intelligence with Process Intelligence maximises operational performance
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