The Whole Picture – Using Process Intelligence to Extend Business Intelligence

25 Nov 2016
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In this report, we first take a look at the current perceptions of analytic technologies, the rate of uptake, and the obstructions holding back progress. Then we examine organizational trends in using process intelligence and process analytics to extend business intelligence, and how this heightened visibility is leveraged to provide value to customer communications management (CCM), as well as...
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Process Intelligence: An Exciting New Frontier for Business Intelligence

04 Jun 2015
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Business intelligence tools provide vital healthcare reporting and performance measures, but that’s no longer enough. A complete healthcare BI/data discovery platform must also provide advanced process intelligence techniques to monitor, analyse, and improve critical processes that directly impact operations, and, most importantly, patient care.
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Document Process Intelligence: Extending BI and BPM to Improve Document-Centric Business Processes

27 Apr 2015
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Managing and monitoring document-centric business processes presents a unique challenge. BPM cannot provide insight into steps that fall outside its field of control and BI tools are limited to only deal with point-in-time calculations with no actual process context of these values. This report looks at the benefits of Document Process Intelligence, the issues that are priorities, and provides...
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