White Papers and E-books

Customers are demanding that banks interact with them differently— increasingly through mobile devices and with a seamless experience anytime, anywhere. Mobile provides the opportunity for banks to unite disparate products and services into a single consistent channel for customers. But most banks still have miles to go in terms of providing 1-click, 1-second transactions that engage and satisfy...

This survey set out to measure the overall efficiency of accounts payable (AP) departments at a time of historic technological and functional changes in the profession.

In 2014, the total number of global mobile internet users is expected to surpass the total number of desktop internet users.1 Organisations are facing the reality that the preferred engagement channel of their customers (and potential customers) is no longer fax, snail mail, web portals or phone—it’s mobile.

To cope with increased workloads and added responsibilities, AP departments are looking to streamline as much of the invoice process as they can.

It’s taken a while but business process management (BPM) technologies are making the transition to the cloud. In the same way the cloud has transformed the business case for generic business applications, BPM in the cloud represents an opportunity for small and medium size organisations to de-risk their process improvement activities and access powerful process solutions that would have...

Mobile devices, including iPhones, iPads, and Android devices are an engaging and fast-growing method for enterprise interaction with business applications. This white paper addresses the integration challenges, approaches and benefits of utilising mobile devices within invoicing and accounts payable automation applications.